The management of your unpaid bills is a thing of the past
Access the most advanced collection algorithm TM in Canada.
Registered with credit agencies
We are registered with Canadian credit bureaus. This registration reflects our compliance with regulatory requirements and our commitment to operating in the strictest standards of the industry. This ensures that our clients and partners have transparent and ethical management of their collection files.
The collection process
We follow a structured and automated process to manage your unpaid bills in an efficient and transparent manner. Here are the key steps of our approach.
Written notice
It gives the debtor a deadline to settle or respond and is in accordance with the government model.
First contact
The debtor is contacted by phone to discuss their desire and ability to pay the debt.
Payment
Perception of the full payment or agreement to pay in accordance with the debtor's ability to pay.
Collection
If the debtor refuses, active collection begins and the debt is reported to the debtor's credit file.
The Primat.ca team is always available to make the necessary follow-ups, answer our questions and establish a satisfactory match plan. Regular meetings are at the scheduled time. Our clients in collection are found quickly and actions are taken by the team to ensure that the debt in default is paid. With this task that we decided to give to the external, it allows us to focus on other projects. We are pleased!
Guidelines for our procedures
We apply a structured and rigorous process, in strict compliance with the provisions of the Act on the collection of certain debts.
Each contact attempt we make presents specific advantages. By combining them, we adopt a global approach allowing us to contact the debtor through various communication channels. Our method is balanced, offering the debtor the opportunity to resolve the situation voluntarily before considering more direct or restrictive measures. In addition, we scrupulously respect privacy and protect personal information in the context of the use of these procedures.
In addition, we scrupulously respect privacy and protect personal information in the context of the use of these procedures.